Our team of experts fully authenticates Every timepiece listed on The Watch Channel, with the manufacturer clarifying any ambiguities. We even check the watches against manufacturer lost/ stolen list assuring they have a clean history. We use our combined decades’ worth of experience, a library of reference books and relationships with the manufacturers to make entirely sure that everything we sell is completely authentic. Fake watches are damaging to the industry and fund global criminal activities, so we ensure, with the owner’s permission, we take any fakes we do receive out of circulation.
Expect Unparalleled Quality
We endeavour to assure that all our watches are in the best possible condition both Internally and externally. The watches on our website are the watches you get. We are completely confident in the service we provide that If your purchase is unsatisfactory, you can return it within seven days for a full refund.
Shop in Comfort
You can visit our showroom or you can browse our shop online. Our online catalogue offers quick and easy access to our exclusive range, giving you information about the watch you are looking at, as well as offer suggestions on other watches you may not have considered. We provide a simple and convenient experience.
Peace of Mind Ownership with Our After Sales Service
The experience does not end once you receive the watch. The Watch Channel prides itself on our customer service. Whether you are visiting our showroom, using our website or consultant interaction, our aim is high standards of customer care from enquiry through to after-sales. We understand that a watch is a long-term purchase, so we are always happy to assist if you have any questions. We cover Every item we sell with an optional twelve-month comprehensive Watch Channel warranty in addition to any remaining manufacturer’s warranty, protecting you if something should happen to the watch. We do not allocate to any one manufacturer assuring that we will help find the best watch for you.
Money Back Guarantee
We do our utmost to represent the watch in as much detail as possible on our website, but sometimes things are not what you would expect when you receive them. Because of this, if you purchase a watch online and you do not feel completely satisfied with it, we will give you a full seven days to return the watch for a full refund.
If It Goes Wrong
It might be pre-owned, but we are confident in the work we have done to restore our watches. We offer an optional twelve-month comprehensive Watch Channel Warranty, so if your watch is not working correctly through no fault of your own, we will fix it, free of charge. The Watch channel team are available to speak to six days a week, so we will be able to get your watch booked in and repaired for you as quickly as possible.